About Us

Global Reach. Personalized Service. Exceptional Communication.

 

These are the pillars upon which we’ve built our business, because our mission is to deliver an unparalleled global logistics experience for every one of our customers. Through personalized, five-star service we’ll make your entire logistics journey, from pickup to port, ocean and air to land, and delivery-to-door, a seamless and worry-free performance. To support this process we’ll provide exceptional communication, updating you daily on the progress of your shipment, so you’re never left wondering where your valuable goods may be.

How do we do this?

Our experienced ownership and management team implements a service-first philosophy into our operations, and only hires people who live their lives with a service-first approach. This ensures that our company philosophy is a natural mirror of the owners, managers, and employees who serve you. By thinking service-first, our customer’s needs are always at the forefront of our efforts.

Worldwide, World-class

 

Whether you’re importing or exporting, clearing Customs or moving freight, by air by sea or by land, our entire team around the globe is ready to deliver fast, reliable, world-class service for your organization.

With offices in Roselle, Illinois (Chicago/Greater O’Hare Region) and Kalamazoo, Michigan, Charter 3 Global provides a full range of services and expertise to the importing and exporting community. Charter 3 Global is licensed by the U.S. Department of Homeland Security/U.S. Customs and Border Protection to operate as a Customs Broker and is licensed by the Federal Maritime Commission to operate as an Ocean Transportation Intermediary, serving as an Ocean Freight Forwarder and a Non-Vessel Operating Common Carrier.